Kindly refer to notes submitted early chapter 11 pages 345 /346 for questions 1 to 3
Review the Case Study on the Tyco company which appears in your textbook at the end of Chapter 11, pp. 345-346. After reading the case, let’s start the discussions with these questions.
1a. How did the turnaround team use Gerard and Teurf’s transformation skills (discussed earlier in Chapter 11) to overcome the frustrations of employees?
1b. What were some of the examples given in the case which led you to think those transformational skills were used?
1c. Of the three types of cultural transformation (behavioral, experiential, and attitudinal), which of these types occurred in the Tyco case, and why do you think so?
Tyco used vignettes to communicate changes in ethical behavior. What kinds of vignettes could you envision them using? Outline one you would have used and why. Do vignette/web-based simulations do a good job, in your opinion, helping teach employees about ethics, or in communication? What are the pros/cons?
Your textbook talks about the use of “metaphors” in business communication to help make your point to your audience. Think of some metaphors which you’ve heard business people use, which you have used, or which you would consider using. Provide an example of at least one metaphor – how well do you think this metaphor would work (or how well did it work) for the change communication in which it could be (or was) used?
Throughout the term, you have been researching two companies and the change plans each underwent. This week, you will be working on the communication plan which you feel one of the companies most likely used (or you will create one you would have recommended it use). This plan will include types/methods of communication, a timeline for that communication, etc. (See the project for more details.) This week, we want to work together and look at types of communication. Also, you will be given an opportunity to share a draft of the “sample” communication you are going to provide for your project, and receive feedback from your classmates.
First, let’s talk about the different types of communication methods and when each may be used and why. Take a look at the examples of types of communication methods listed (in this week’s lecture). Pick ONE of the types, and describe that type of communication, explain who would use it, provide a potential audience for that particular type of communication and the pros/cons of using that particular type of communication. Or respond to a colleague who has already posted.
For example, a conversation is a type of communication. Two managers may use it, they might discuss with each other their roles in a change, their concerns about the change, and how they plan to discuss the change with their teams. A pro of this style of communication is that it is cheap, immediate, has an instant feedback mechanism, and is relatively easy and low-key; a con is that it can be overheard and repeated by others who aren’t to hear it yet, it is difficult to memorialize or “prove”, and/or it can be twisted later by others.
Folks, I agree that e-mail is often the most used and most effective form of communication. In the early days of “Blackberrys”, (if you can remember them), the company I worked for adopted an “e-mail etiquette” to improve communications. We were all very addicted to our “crackberries”, but they were difficult to use when e-mail messages were long and overly verbose. To encourage people to be brief, we let people know that the main part of any message had to fit in the first part of the message and fit on the screen without scrolling. This improved the efficiency of communicating via e-mail.
Even today, I encourage people to get-to-the-point with e-mail messages.
What do you all think?
Please post your sample drafts of the communication piece for your project by responding to THIS post and attaching the document to your post. Then, take the person immediately BEFORE your post’s paper, download the “peer editing” document from The Files Tab On The Left Side Of The Course Page In Canvas, and “peer-edit” the paper, answering each of the questions. Post to that students’ post, and attach the peer-edit document filled out. If you are the first student to post your paper, you get to come back and pick ANY paper to critique posted subsequently. (Only the first person to post a paper here gets that option!) The LAST person to post your paper – please note you may not get peer edited. Everyone MUST PEER EDIT one paper in order to get full points for this thread! I will attribute 15 points to your PEER EDITING of someone else’s paper. Please try to have your paper loaded by no later than Friday and peer-edit posted by Sunday morning at the latest!
Click on “Reply” below and then Copy-And-Paste the contents of your Peer Edit document into the dialog box.i have attached a copy of the peer editing dorm to be filled out and will send you the colloegeues post to be peer edited. the attached file is only for question 6 for the peer editing. Please reach out to me for clarification on question 6