the conflict resolution questionnaire created by Dr. Johnson at the University
of Arizona to determine your personal style. It is important for you to
understand your personal conflict resolution style and be aware of it as you
have difficult conversations.
Next, review the “Let’s Apply It”
section in Chapter 2 called You’re an Avoider If… and complete the checklist
of things that may have crossed your mind when having a difficult work-related
Summarize the results of these tasks and
conduct a self-analysis to determine whether: 1. you agree with the results. 2.
Disagree with the results. 3. Compare your style with three other conflict
resolution styles not chosen by you.