Business process where interests of two or more stakeholders are in opposition, writing homework help

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This is a 2 part question. Each part needs at least 1 source cited in APA format. Length for each part needs to be at least a half page to 1 page minimum.

Part 1:

Organizations are complex systems with multiple stakeholders. Sometimes the interests of various stakeholders can conflict. Please give an example of a business process where the interests of two (or more) stakeholders are in opposition.

Part 2:

The home page of this module identifies several measures of the learning and growth perspective, such as 

  • Real-time availability of accurate customer and internal process information to front-line employees 
  • Ability to launch new products 
  • Ability to create more value for customers 
  • Ability to penetrate new markets 
  • Alignment of employee incentives with overall organizational success factors 
  • Rates of improvement in critical customer-based and internal processes 

Consideration of these measures reveals that it can be difficult to quantify these factors. Identify one specific example of a measure of learning and growth measure that you feel could be critical to an organization, but difficult to measure. 

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