case verizon wireless questions

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  1. What resources underlie Verizon’s strong competitive position in the U.S. wireless telecommunications industry? (3 pts)
  2. Explain how these resources enable Verizon to improve one or more of the following: efficiency, quality, customer responsiveness, innovation. (4)
  3. What must Verizon do to maintain its competitive advantage going forward in the increasingly competitive U.S. wireless telecommunications industry? (3)

For Extra Credit

  1. Apply the VRIO framework discussed in chapter 3 and describe to what extent these resources can be considered valuable, rare, inimitable, and well organized. (3)

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